Moratorium In An MMM Office Account?


Moratorium as the term implies is “the temporal suspension of an ongoing activity” or a legal authorization to debtors to postpone payment temporarily”.

In MMM, Moratorium is imposed on a defaulting account, if you’re breaking one or more of the rules above, your account enters a period of moratorium which only solution is to write to support attaching a scanned ID card of yours to know what the problem is. Your account will be crawled and checked, if you’re found guilty, you’ll be blocked but if you’re innocent, then you’re good to go.

FAQ & Answers To Moratorium And Account Blockage Issues

  1. What to do when my MMM account is on Moratorium?
    Write to support! Security Department has rights to require a copy of your passport or a video record with explanations of your actions if you are suspected of committing deliberate manipulations. If your guilt is proven, you will be excluded from the MMM Community. Remember that all participants in MMM is a single entity, therefore the Security Department is not working on behalf of individual personalities and solely acts in the interests of the whole Community. In case of your blocking for suspicious activity, you need to write to the Support and attach a photo or ID scan to verify your identity. In case the participant hasn’t violated the rules there’s nothing to worry about. He will be unblocked and the ban won’t affect his Mavro growth in any way.

  2. Is it allowed to use two accounts’ Personal Office from two PCs is in one local area network? Different devices use one IP address.Yes, it is allowed!

3.  Is it possible to use a mobile phone to log into my Personal Office using with a 4G traffic and manage my account?

Yes, it is possible. You should use the MMM mobile application from the official website.

4. I often travel on business, so I will use different IP addresses for one account. Can my account be blocked in such a case? In this case your account won’t be blocked. If you go abroad you should notify the Security Department via “Support” button.

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48 Comments

  1. Dami
    October 20, 2016
    Reply

    Please my account has been placed on Moratorium I suspect, because I requested to “Get Help” today 20/Oct/2016 and through out the day I was not matched with a participant. I changed my account details the second or third day of registering. PLEASE how can you help me because I need the funds soo urgently?

  2. ugwuja chinaza
    October 25, 2016
    Reply

    Please I can’t login due to wrong email or password.what can I do

  3. Ademola wasiU
    October 31, 2016
    Reply

    Pease my Google Authenticator does not let me login to my MMM account, it is complaining UNKNOWN Error. here is my email: haycubes_zayed@yahoo.co.uk

    • Edward
      November 15, 2016
      Reply

      Only google chrome browser opens MMM. Dont use firefox or explorer. Use Chrome

  4. Edward
    November 15, 2016
    Reply

    Please my get help is not being matched. I suspect becuase i use same mobile phone to browse different offices. My referals didnt know how to use the system i used my phone to assist them provide help. What should i do, is this an offense?

  5. November 19, 2016
    Reply

    I mary bamgboshe I made a mistake when am register my account,and I used dis no 08170121392,when I sign in is telling me invalid password and email pls I want too re register,bcos have try it like 4times,pls I want to provide help today

  6. November 19, 2016
    Reply

    Pls I want to re register now pls u may cancle de first one,am mary bamgboshe,pls bcos I want to register today bcos of want my referrer told me dat is why I want to open account today

  7. Obiageli Oruche
    November 22, 2016
    Reply

    Pls I have an issue at hand I credited an order with proof of payment but mistakely cancelled the order.Pls assist on how to go about it.

  8. Asoh
    November 24, 2016
    Reply

    I got help today around 2am up till nw hv not been matched with d person that will pay me, dey said dat my request is being process dat i should wait patiently to b match with d person that will pay me.

  9. ADEYEMO TAIWO A.
    November 25, 2016
    Reply

    I requested to GET HELP on 24/11/2016 and up till this moment I have not been matches with any participant. I suspect my account has been placed on moratorium. I changed my account details after a week of registration. Please kindly help me to solve this problem.

    • Asoh
      November 27, 2016
      Reply

      Pls wat title shud i use in writing for moratorium. Pls i need an answer

    • Amoo funmilayo
      December 1, 2016
      Reply

      Olorun, we are both in the same shoe’s.hmmmm.

  10. Amoo funmilayo
    November 27, 2016
    Reply

    I believed my Acc has been placed on moratorium. I GH since 0445hrs of 24-11-2016,ever since then I have not been matched with any participants.I suspect what might have caused it, is that I used Mobile phone to browse different p/o.pls help me out.

  11. Tosin
    December 1, 2016
    Reply

    I cant GH … My account as bn placed on moratorium. I think i changed my account details after few days of registration

  12. justice odigie
    December 2, 2016
    Reply

    i GH on the 1st of December, till now i have not been match and is telling me that i should wait patiently to be match. i didnt not alter any information on my account

  13. Caroline
    December 3, 2016
    Reply

    I think I changed my account from Diamond to Stanbic after I have provided help but both accounts names carry my name.I have written to support and I attached my work id and pictures to then. I am worried about how long it will take to be done as I haven’t been matched and I need to pay my rent.. Pls reply mmm Admin

  14. michael
    December 4, 2016
    Reply

    please i made a mistake on my bank name. instead of access bank I wrote ecobank. I have ph since wat do i do?

    • Caroline
      December 5, 2016
      Reply

      Micheal, dont even try to change your account details or else you will face the same issue I am facing..When its time for you to GH..Just send a message to the person with your correct account details and follow up via call..Please dont attempt to change anything..Hope this helps?

    • Amoo funmilayo
      December 5, 2016
      Reply

      Hi Mich, kindly log in to your p/o click on support after create ticket and follows the guide line stated below there.But pls once u send the mssg once don’t resend it again.u will surely be attended to.thanks.and also edit DAT of your Acc details and screen shot for attachment.

  15. ibukun
    December 5, 2016
    Reply

    I write to support on the 2nd of December uptil now have receive a response from them. What should i do?

  16. ibukun
    December 5, 2016
    Reply

    I wrote to support on the 2nd dec till now have not receive any response from them. What shld i do?

  17. moses
    December 5, 2016
    Reply

    Please question mark was put on my account I don’t know what to do and also .
    I provided help to some people but the said the didn’t see the money what can I do please.

  18. Ekwu Ugochukwu
    December 6, 2016
    Reply

    i cannot login into my MMM PO, due Google Authentication (GA) code request as an additional login verification, virus attacked by computer were i saved the GA code,IT WAS FORMATTED. How do i login into my MMM account without this GA code ?
    It been 4 weeks now

  19. ochube james
    December 6, 2016
    Reply

    Please am to get help since 29/11/2016 but I didn’t get any help instead the person that’s supposed to pay me uploaded a written note that he will pay which he didn’t pay and his number is not also going thank as u help me

  20. Bolu
    December 6, 2016
    Reply

    Please is it everybody that changes account details on mmm that would be blocked? I’ve heard of pple that changed theirs and were not placed on moratorium. And then is delayed Gh matching the only sign of moratorium?

  21. Emmanuel
    December 6, 2016
    Reply

    I have been on marotorium since 19th of Nov how long will it take to be lifted because I have written to support severally.

  22. fasola yetunde
    December 6, 2016
    Reply

    pls I GH early hours of today but up till now my GH has not been matched.and I didn’t edit anything on my acct.am a fist timer..pls I need your help.

  23. tochi
    December 6, 2016
    Reply

    Please I have been placed on moratorium and its the 3rd week. Should I still write to support and I can’t provide help becos the money frozen there is all I have.

  24. Ojike Anthony
    December 7, 2016
    Reply

    I have been under temporary moratorium since on the 29/112016,pls what should I do pls any body facing the same problem should WhatsApp me on 08100458628 and if ur own temporary moratorium has been lifted pls testified so that we will have courage that one day our own we be lifted also, I think the reason my account is under temporary moratorium is because am using same phone to access my account and friends account

  25. December 8, 2016
    Reply

    i am facing the same problem also

  26. Ekene
    December 8, 2016
    Reply

    please how long does it take the support to reply. I was placed on temporal moratorium and I’ve written to support since 3rd of December but I’ve noticed gotten reply. secondly please how can I contact my guider. thanks

  27. Ejimiwohwo Paul
    December 8, 2016
    Reply

    moratorium is being imposed on my account because I’m using the same name in two account what will I do .please help me

  28. CHUKS
    December 9, 2016
    Reply

    Please am so confused. I requested to GH on early hours of yesterday, up till now, i have not been matched. what could be the problem sir?

  29. Abraham Chinedu
    December 10, 2016
    Reply

    My account is under moratorium for more than 30days I have write to support and attached my international passport but still not working

  30. December 10, 2016
    Reply

    My account is under moratorium for more than 30days I have write to support and attached my international passport but still not working. Please what could be the problem

  31. jerry
    December 11, 2016
    Reply

    pls ….since yesterday i cant login into my account…it showing wrong email or password and i cnt remember d fone number i used the email has already been hacked

  32. Emma
    December 12, 2016
    Reply

    pls how do I write to support in line with the requirements if my account is on moratorium

  33. December 12, 2016
    Reply

    Rolli I requested to get help since 24/11/16 till now I have not be matched please help me i suspect I’m under moratorium

  34. Khadijah
    December 23, 2016
    Reply

    Hi! I reguest for gh since 2_12_2016 n I was nt match, so I wrote to support, and was told am on moratorium, so I wrote that I edited my password because someone else open the account for me so I have to change it, so now how do I know when am out of moratorium? Please I need your help

  35. Mr Guest
    January 18, 2017
    Reply

    Please I can’t log in my accounts please help

  36. Kemi
    January 19, 2017
    Reply

    I requested to get help on 6th Dec. 2016, the person that was assigned to pay the money did not pay then i wrote to the support, they ask me to upload my statement of account which i did, since then there were no response from them and the money have not been paid till now what should i do?

  37. Giddy
    January 21, 2017
    Reply

    Hello there! Please, can cancellation of GH leads to being placed on moratorium?

  38. Alice Aiihenyor
    March 10, 2017
    Reply

    I am Alice Aivihenyor,I can nt GH,please somebody help me

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