Delay with Request to Get Help on MMM Nigeria

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Ever since today i have received lots of calls from MMM Nigeria participants telling me that they are unable to get help and asking me what the problem is. Judging by the number of complaints I have gotten, it is safe to assume that it’s a general problem with ”Get help” which I am sure will get resolved shortly. However, here is how to report delay in getting help.

How to first report Delay in Getting Help to Support.

  1. Log into your MMM Personal office (PO)
  2. Click on Support, then click CREATE to open a ticket like this:
  3. Excase: PROBLEMS WITH THE CREATION OF THE WITHDRAWAL ORDERS.
  4. Title: I REQUESTED TO GET HELP AND AM NOT GETTING MATCHED.
  5. Your message: Share your experience or story
  6. Browse: Upload any relevant document of screenshot (only if necessary)
  7. Click Save to submit ticket.

Note:

  • After this, you will get response from Support/CRO, follow their instructions and wait (waiting may take up to 48 hours, depending on their workload).
  • If you have been placed on Temporary Moratorium, they will tell you.

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5 Comments

  1. Good day thanks for the info, but please my own available for withdrawal is 0 naira when i was about getting help. I have already wrote a letter to support. Am not the only one affected , had same complain from other people as well.

    Reply
  2. Pls, i am expecting monet paid, deadline given is ending diz night..d guy called dat he is on his way to d bank, but up till now, i av not got any alert..2ndly, we need to be sure dat diz frozen mavro ti is not sum scam…thats our fear…

    Reply
  3. I requested to get help since 24/11/16 till now I have not be matched I wrote to support they said i should wait till now an order hasn’t be created please matched me

    Reply
  4. Emughedi UrolonaanJanuary 8, 2017 at 11:33 pm

    Good Day, please I request to get help on 12 Dec last year 16.afterwards I mistakenly confirmed the teller without the alert due to network issues and till today I have not received the funds, I called but the person said I should wait till Mmm resumption. Wat should I do.

    Reply

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